Name: Lutheran Community Services Started:
Description:
 
Address: 1304 N Rodney St Director: Jean Warren
    302-654-8886
   
  Wilmington, DE 19806    
 
Phone: 302-654-8886 Fax: 302 654 7460
WebPage: http://www.lcsde.org Email: jwarren@lcsde.org
 

Human Resources

Jean Warren Executive Director

Internet Presence

Internet Access? Cable Modem
Have A WebPage? yes
www.lcsde.org
How often is it updated? Occasionally
Do you have plans to start one? no

Services that best describe what your organization provides:

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Emergency/Crisis Services
Financial Assistance
Housing Assistance
Information & Referral
Transportation
Volunteer Opportunities

Agency Information

What Year did your agency begin operating?  
What is your United Way status? Affiliate
Is your agency religiously affiliated? yes
What is your non-profit status? 501(c)3
What is your agency's annual operating budget? $1,000,001 - $3,000,000
What percent of your operational budget comes from the following sources:
United Way 4.0%
Foundation and Corporate Grants 15.0%
Government grants (competitive contracts) 40.0%
Self-Pay (fee for services) 2.0%
Congregational support 7.0%
Other special fund raisers 6.0%
Endowment 4.0%
Individual contributions: cash 22.0%

How many full-time employees work at your agency? 7
How many part-time employees work at your agency? 2
In an average month how many volunteer hours are provided to your agency? 550
Does your financial statement indicate free or in-kind services? Yes
Did your agency begin as a result of a congregational/parish sponsored initiative? No
Does your agency operate a program that resulted from a congregational/parish initiative? No

Clients served when working with congregations/parishes:

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Families
Elderly/Seniors
People in financial crisis
Other

Formal partnerships with local religious congregations/parishes that provide the following:

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  Formal? Informal?
Early Childhood Programs/Day Care yes yes
Support Groups yes yes
Veterans Services yes yes
Volunteer Opportunities yes yes

Who brokers the relationship with the congregation/parish when you seek congregational/parish volunteers, money, facility space, and goods and services?

  Volunteers Money Facilities & Space Goods & Services
You yes yes yes yes
A board member yes yes   yes
A member of your staff yes yes   yes
A community organization        
Other        

Do you get contracts from a state agency to deliver a specific service with the assistance of a congregation or parish? Yes

In the future, what area of services to you thing you might seek assistance from congregations/parishes

Early Childhood Programs/Day Care
Ethnic/Religious/Cultural Support
Support Groups
Veterans Services

Volunteer Information

Are your volunteers from religious congregations/parishes serving as part of a congregational/parish program (e.g., children’s outreach ministry)? Don't Know
How long has your agency been working with volunteers from congregations/parishes? 25-49 years
Do you have an organized method of involving volunteers from congregations/parishes? No
Do you train members of congregations/parishes differently from other volunteers? No - We train them the same
In general, do the congregations/parishes usually initiate the volunteer relationship with your agency? Yes
How do you inform congregations/parishes of volunteer opportunities in your agency? E-mail, Personal Contact, Pulpit Presentations, Newsletter, Website 
Where are volunteers typically trained? At my agency, At the congregants'/parish's facility, Other 

Rate the importance of the following criteria in identifying potential congregations/parishes for VOLUNTEER assistance?

Stature of spiritual leader Not Important
Perceived wealth of congregation/parish Somewhat Important
Personal contacts Somewhat Important
Board member's relationship to the congregation/parish Important
Congregation's reputation and track record of committment Somewhat Important
Size of congregation/parish Somewhat Important
Other Very Important

Identify the ways your agency uses volunteers from congregations/parishes: Direct service, Administration, Clerical 

Congregational Parish Support

Do you receive any financial support from at least one local religious congregation/parish? No
Do you seek any financial support from at least one local religious congregation/parish? No
Did any of these congregations/parishes initiate the financial relationship with your agency? No
If you seek money from a congregation/parish, who usually brokers the relationship? You, A board member, A member of your staff, Spiritual leader of the congregation/parish 
If you receive financial support from religious congregations/parishes, how do you typically request money from them? An informal request to select members of a congregation/parish, Other 

Rate the importance of the following criteria as they relate to how you approach congregations/parishes for FINANCIAL assistance.

Stature of spiritual leader Not Important
Perceived wealth of congregation/parish Somewhat Important
Personal contacts Important
Board member's relationship to the congregation/parish Important
Congregation's reputation and track record of committment Important
Size of congregation/parish Important
Other Important

Use of Congregational Parish Facilities

Do you ever use the congregations’/parishes’ facilities? No
If no, would your agency be interested in using congregational/parish facilities if the opportunity arose? no
Do you rent space at a reduced-market rate from a congregation/parish? No
Who usually brokers the relationship with the congregation/parish when you seek the use of facilities? You, A board member, A member of your staff, Spiritual leader of the congregation/parish 
Are you currently working with one or more congregations/parishes to help them set up services at their facility? No
Do you receive any of the following free services from congregations/parishes? Copying, Food, Phone, Other 

Relationships with Local Congregations & Parishes

Is the director of your organization involved in his/her own religious congregation/parish? No
Is the director of your organization a member of the clergy? Yes
Are there members of your organization who are members of the clergy? No
Has that involvement helped stimulate congregational/parish involvement at your agency? Maybe
Do you formally evaluate the effectiveness of congregational/parish resources for your organization’s program operations? Don't Know
The United Way of Delaware is planning to use the information gained from this survey to initiate a community-wide planning effort designed to help agencies use the resources of the religious community in the best possible way. Would you be willing to be part of this effort? No
Would you like assistance in recruiting, training, and retaining volunteers? No